Tuesday, 08 September 2020 14:19

Why You Need To Vet Moving Companies In Denver And How To Do It

In any given year, millions of families move into new homes to start new and exciting chapters in their lives. That transition will likely bring a great deal of change. If you want to start your family’s next chapter off right, you’ll need to have a smooth, successful, and problem-free move. A moving company can help you achieve that kind of move, but that doesn’t mean all movers will have the same success. There are hundreds of moving companies in Denver alone and they can vary in terms of quality, customer service, efficiency, and more.

You could hire the first movers you find, but that doesn’t mean they’ll be the best option for you. Let’s dive into the reasons why you should thoroughly vet your movers before making a hiring decision.

Reasons Why You Need To Vet Each Moving Company

While most moves may go smoothly, that isn’t always a guarantee with each moving company. Unfortunately, many U.S. households have subpar moving experiences every year, and many more fall victim to moving scams. A recent in-depth investigative study from the Better Business Bureau found that moving scams are widespread in the U.S., especially in interstate moves. In fact, the BBB receives roughly 13,000 complaints and negative reviews about movers every year, many of which describe dishonest practices that led to financial and emotional nightmares.

The study went on to point out that upwards of 57% of moving complaints involved overcharging. Some experiences recounted abrupt shifts in their moving estimates and additional moving fees for loading and unloading their things. The study also estimated that fewer than 10% of victims report fraud to the BBB, so the actual size and severity of moving scams nationwide is likely much more significant.

These kinds of moving headaches and scams can be avoided when you thoroughly vet your movers. When you take the time to do your own detailed research, you’ll be able to identify red flags and potential concerns earlier in the process. And your research will give you a better idea of each mover’s customer service, quality of work, offered services, and so on.

If you want to have a smooth, successful, and stress-free move, then you must thoroughly vet your movers.

4 Steps To Vet Moving Companies In Denver

Clearly it pays off to meticulously research your options. We’d estimate you could complete your research in just a few hours if you work diligently and efficiently. Make sure you’re hiring the right movers for your needs by working through the following steps.

Seek Referrals From Friends And Family

There are plenty of local movers in Denver that are all vying for your business. As you start off your search for reputable movers, it’s best to begin by asking your close friends and family for recommendations. One or two people in your close circle have likely moved homes in the past few years or so. If they had a pleasant experience, they’ll likely have a top-notch referral for you.

Examine Customer Testimonials

As you start to conduct online research of various movers, you’ll likely look through each company’s website. Just remember to take that online information with a grain of salt. A stunning website does not necessarily mean that moving company is right for your needs.

You’ll find better insights and more reliable information on a given moving company from their customer reviews and testimonials. Those online resources can highlight each movers’:

  • Level of customer service - Do they respond to and engage with past client reviews? How have they worked to resolve any prior customer complaints?
  • Legitimacy and credibility - If a moving company engages in any dishonest or questionable practices, you’ll hear about it in their reviews.
  • Quality of work - You can learn a lot about a movers’ efficiency, professionalism, and moving services from client testimonials.

Be sure to look on third-party review sites for unbiased and honest reviews. Sites like Google, the BBB, and even Angie’s List are great platforms for those kinds of testimonials.

Double-Check Your Research And Their Credentials

In most cases, you can generally trust the information provided on a moving company’s website. That doesn’t mean that you shouldn’t look into each company’s credentials and verify their licensing. Luckily for you, the Federal Motor Carrier Safety Administration (FMCSA) has made that verification process easy for you.

The FMCSA’s Safety and Fitness Electronic Records (SAFER) system can be used to check a mover’s license. You can also double-check your research with the Protect Your Move tool from the FMCSA. This tool allows you to review consumer complaint histories and on-road safety performance. These resources make it easy to double-check critical pieces of information so you don’t hire the wrong moving company.

Meet With Them In-Person

At a certain point, you’ll have gathered all the valuable information you can from your online research. To ensure you’re making the right decision, you’ll need to meet with your movers face-to-face.

Most reliable moving companies will offer complimentary consultations and in-person estimates. We recommend contacting your final few options and scheduling consultations with them. Use those in-person meetings to further vet each moving company. Ask questions like:

  • What kind of moving insurance can you provide and which coverage do you recommend?
  • Can I view your moving licenses?
  • What moving paperwork can I expect to receive?
  • How does your company handle disputes, complaints, or claims?
  • What steps will you take to prevent damage to my possessions?

Once you’ve met with a few different movers, you should have a better idea of which company to hire.

Connect With One Of The Best Moving Companies In Denver

If you’re getting ready to move into a new home soon, Amazing Moves can provide the support you need. Our movers have been helping families transition into new homes since 2003 and we’ve gained a strong reputation along the way. We are widely regarded for our exceptional movers and top-notch customer service in the Denver metro area and beyond. We’ll work diligently to ensure that your move is smooth, successful, and problem-free at every step.

Contact Amazing Moves to get your FREE in-person estimate from one of the top moving companies in Denver.